Here we answer some of the frequently asked questions on hiring a maid. If you have other questions we inadvertently left out, please feel free to send them to us or contact any of our branches. We will be glad to be of help to clarify them for you.

Besides the agency fee, you should consider the salary of the maid which ranges from $350 to $400 for Indonesian maids, $350 to $400 for Filipino maids, $350 to $400 for Myanmar maids and $350 to $400 for Sri Lankan maids as well as the levy which currently is $170 or $295 per month. Also, there is the cost of maintaining and paying for the maid's welfare, medical expenses, food and lodging, etc.

There are certain guidelines that you may be eligible for tax relief if you meet any of the following conditions: (a) you are a married woman and has elected for separate assessment, (b) you are married and your husband is not resident in Singapore, (c) you are separated or divorced or widowed and living with your unmarried children for whom you can claim child relief.

You should cancel her work permit immediately to stop the levy payment. You are then given 1 month to locate and repatriate her. Otherwise, you risk losing the $5,000 security deposit.

You must repatriate the maid immediately.

Present MOM regulation does not allow the part-time employment of foreign domestic maids.

The MOM will grant you the low levy of $200 on the condition that you have a child of not more than 12 yrs old or an elderly parent who is above 65 yrs old within the same household. However the child or the elderly parent must be a Singapore citizen.

There is no actual statement from the Ministry of Manpower on qualifying salary before you can hire a maid. The combined income of both husband and wife or the employed members of the family can qualify for a maid. From our experience, any combine annual income of $30,000 or more will secure a higher chance of having their application approved.

From the date of application to the day of your new maid arrives, it would be about a week. However there have been a number of instances when we are able to do it within four working days.

Yes, it is possible however, the decision rests with the Ministry of Manpower. But from our experience with other employers, if you have minimum of two children below the age of 12 years old or one elderly of 60 yrs old and above, you should get approval for a second maid.

The maids are grouped together and train at our training centres. The training consist of learning housekeeping duties, ironing, washing clothes, cleaning and cooking. The Indonesian are been taught with basic English. To read more about our training programmes and see pictures of our training centres, click on "Training".

You may wish to make use of the reliable remittance facilities that we have arrange with some of the licensed remittance company. They can assist you in money sent to either Indonesia, Philippine or Sri-Lanka. Home service are also provided at nominal fee.

All the maids recruited by us will be issue with international passport (and not restricted documents). The maid has also got to meet the requirement of the country she is travelling to (visa etc), and is the best confirmed with the embassy or consulate concerned.

Yes, we can arrange for a passport, travel from her country and handle the necessary paperwork for a nominal fee.

As an Employer, you are liable to pay full cost of the medical expense, including hospitalization. So its better to have insurance coverage for hospitalization expenses for your maid.